At BrightSky Connection, your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our internet, home, and business connectivity services. By using our website or subscribing to our services, you agree to the terms outlined below.
1. Information We Collect
We may collect the following types of information to provide and improve our services:
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Personal Information: Name, address, email, phone number, billing details, and account information.
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Usage Information: IP address, device details, browsing activity, bandwidth usage, and network diagnostics.
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Cookies & Tracking: We use cookies and analytics tools (such as Google Analytics) to improve user experience and website performance.
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Communication Data: Records of support inquiries, service requests, and customer feedback.
2. How We Use Your Information
We use your information to:
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Provide, manage, and maintain internet and connectivity services.
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Process payments and manage billing accounts.
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Improve network reliability, performance, and customer support.
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Send updates, offers, and important service notifications.
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Comply with legal obligations and prevent fraud or misuse.
3. Sharing of Information
We do not sell or rent your personal data to third parties.
However, we may share limited information with:
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Service Providers: For payment processing, technical support, or network maintenance.
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Legal Authorities: When required by law or to protect user safety.
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Analytics Partners: Such as Google, for site performance and marketing insights (non-identifiable data only).
4. Data Security
We use industry-standard encryption and security protocols to protect your personal data from unauthorized access, alteration, or disclosure. Our team continuously monitors systems for vulnerabilities and applies necessary safeguards.
5. Your Rights
Depending on your location, you may have the right to:
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Access or request a copy of your personal data.
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Request correction or deletion of your data.
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Opt out of promotional communications at any time.
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Control cookie preferences through your browser settings.
To exercise these rights, please contact us at info@brightskyconnection.com.
6. Cookies & Tracking Technologies
BrightSky Connection uses cookies and similar technologies to:
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Enhance website functionality.
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Analyze user behavior and site performance.
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Deliver personalized marketing through platforms like Google Ads.
You can manage or disable cookies in your browser settings. Note that some site features may not function properly without them.
7. Data Retention
We retain your personal data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those websites. We encourage users to read their respective privacy policies.
9. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” Please review it regularly to stay informed.
10. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us:
Phone: (833) 345-7653
📧 Email: info@brightskyconnection.com