Welcome to BrightSky Connection. By using our website or services, you agree to these Terms & Conditions. Please read them carefully.
1. Overview
These terms apply to all users of BrightSky Connection’s internet, TV, phone, and smart home services. “We,” “our,” and “us” refer to BrightSky Connection, and “you” refers to the customer.
2. Service Use
You must be 18 or older and agree to use our services lawfully. You are responsible for all activity under your account and must not engage in any behavior that disrupts our network.
3. Service Availability
We aim to provide reliable, uninterrupted service. However, occasional disruptions may occur due to maintenance, upgrades, or external factors. We’ll restore services as quickly as possible.
4. Billing & Payments
Payments are due based on your selected plan. Late or failed payments may result in suspension or termination. We accept major credit/debit cards, PayPal, and bank transfers.
5. Cancellations & Refunds
You may cancel your subscription anytime by contacting support. Refunds are processed based on unused service and company policy. Installation or setup fees are non-refundable.
6. Privacy
Your data is collected and used according to our Privacy Policy. We never sell or misuse customer information.
7. Fair Use Policy
To ensure fair access for all users, excessive bandwidth consumption may result in speed control or temporary restrictions.
8. Limitation of Liability
We are not liable for indirect damages, service interruptions, or data loss caused by events beyond our control.
9. Modifications
We may update these Terms or our services at any time. Continued use of our services means you accept the latest version.
11. Contact Us
Phone: (833) 345-7653
📧 Email: info@brightskyconnection.com